How can I close 'About' windows?  Please 
click your left-mouse on the about windows and then the windows will be closed.  
What is the difference between ID3 V1 Tag and ID3 V2 
Tag?  ID3 V1 Tag is the 128-byte ending information of audio file 
which includes Title,Artist,Album,Comment,Genre,Year and Track Number while ID3 
V2 Tag is the head of audio file which can contain more information.  Why 
can't ID3 Editor clear out some files' ID3 V2 Tags?  It is because 
these files aren't according to the industry standard for they may have been edited 
by some outdated softwares. More and more softwares are according to the ID3 V2 
industry standard now. I am having trouble downloading 
the software. It cuts off before the download is finished. How can I get a complete 
copy of the software?  Unfortunately, some ISPs experience packet 
loss when downloading larger files. Other than trying the download again at another 
time, you would likely have more success by using the multiple-file download option 
on the downloads page.  My created WMA file 
is invalid, why?  If you can't create WMA or get empty WMA files, 
please download WMFADist.exe 
and wmfdist.exe. When 
I try to connect to the CDDB, nothing gets. What's wrong?  Please 
remember that you must be connected to the Internet to take advantage of the CDDB. 
Our software set the time for looking for DB information by setting the "time 
out" on the CDDB page. When your internet speed is slow and the looking time 
is beyond this time, the message "can not find freedb info " will also 
show. If your internet speed is fast, then it is a FreeDB servers problem. Sometimes 
the servers are out of service.You can set freedb mirrors as a Server Address. 
The list of mirrors you can find on www.freedb.org. 
 About LAME.  Ease Jukebox using 
LAME Encoder for MP3 encoding. Please visit http://www.mp3dev.org 
for more inofmation about LAME. About Ogg Vorbis.  
Ogg Vorbis codec! Ogg Vorbis is a new patent-free, open-source audio compression 
codec. Please visit http://www.xiph.org for 
more information about Ogg Vorbis. While attempting 
to convert a WMA file, an error message appear. What could be the problem?  
Unfortunately, a major inconvenience with the WMA file at present is that many 
files are protected, or locked. As far as we know, protected WMA files cannot 
be converted with any software. Some WMA files are intentionally protected, while 
others are automatically protected upon creation by the producing software. Why 
in the end part of my created file, there is some sound like a record that skips 
occasionally?  Please go to the setting windows and uncheck the 'Normailze 
to'. How do I record from a LP or cassette?  
Ease Jukebox's Recorder feature can be used to record from any available source. 
Therefore, you must make the necessary hardware connection from your stereo or 
other source device to your sound card. Now, within the Recorder, select the connection 
used on your sound card as the input source for recording. Start playback on your 
stereo or other device, and click the record button on the Recorder window. When 
the audio content playback is complete, press Stop on the Recorder. If you'd prefer 
to save the recording directly to the format you like, before recording, click 
the 'Option' button or click File > Option and select the format in the Format 
list and set the parameters you want your files have. You can define the setting 
to be automatically used for future recordings.  Can 
all CD-ROM drives convert CD to WAV, MP3, OGG or WMA?   Although most 
current CD-ROM drives can convert digitally, only CD-ROM drives that support the 
Redbook audio format and have a reasonable level of seeking accuracy can convert 
tracks from CDs to disk in digital format. Many older CD-ROM drives, and some 
new ones, do not support this capability. Converting 
from CD produces poor results. What do you recommend to achieve the best quality 
output possible?   Conversion output quality is affected by two factors: 
CD-ROM drive and system processing power. For best conversion performance, do 
the following:  Avoid simultaneously running other applications which would 
drain the CPU's power (graphics programs, scanners, other compressors, etc.)   
Avoid simultaneously running other applications which are writing to the hard 
drive.  Certain configurations which cause the operating system to crash, such 
as low memory or several open windows, will also affect the quality of conversion 
output. I am using the CD Writer, but nothing 
seems to be written to disc, once conversion is complete. Do you have information 
on this issue?   Unfortunately, if this is the case, your drive most 
likely does not support the raw data threading method for writing data to CD. 
We have developed the CD Writer using the method that works for the majority of 
drives available. However, some drives use proprietary methods or nonstandard 
initialization commands, and therefore are not supported. If this is the case, 
the drive comes bundled with software, usually Adaptec Easy CD Creator, which 
has been branded for and customized to work specifically with your drive. Therefore, 
you are probably better off using this software for the writing step of the process. 
Of course, you can still use our Ease Jukebox to convert from CD or convert your 
WAV files to the correct quality, with the MP3/OGG/WMA to WAV Converter, and then 
use Adaptec Easy CD Creator, or alternate software, that is bundled with your 
drive.  I writer audio files to CD with the 
CD Writer. The CD plays properly on my computer, but it does not play in my normal 
CD player. What am I doing wrong?  Unfortunately, not all CD players 
can handle CD-R discs. When creating custom CDs to play in your home or car stereo 
system, make sure that you purchase CD-R discs, and check the insert before buying 
to ensure they are designed for audio track content. This greatly increases the 
ability to play on various CD player types. In general, avoid generic CD-R discs, 
as they are the least likely to work in a home or car stereo. What 
is the update/upgrade policy for Ease Jukebox?  ALL updates AND upgrades 
are free! Ease Jukebox support unlimit update and upgrade. Lost 
Registration Code Policy  If you register and, for whatever reason, 
you do not receive an email with a registration code or if you have formatted 
your hard drive and cannot find your registration code, simply email us: [email protected] 
and we will resend your code as soon as possible. Remember to tell us your order 
ID.   I have purchased Ease Jukebox. What 
happens if I format my computer or my system crashes? Will the Product ID change 
and my unlock code no longer work?   With the current version of Ease 
Jukebox, the Product ID does not change if you format your computer or your system 
crashes. Therefore, your register info will still be valid, and you should not 
need new purchase information.  I have purchased 
a registration code and its not accepting it!!!  Please make sure 
you are using the correct register info. Our register info will be sent as 'Register 
Name: *** Register Code:*** '. Please try to copy our register info instead of 
typing it one by one letter, for it is difficult to identify letter 'l' from number 
'1' and identify letter 'o' from number '0'. I 
have not received my registration code! Isn’t it about time!  
Do not panic! In many cases, there may be a processing delay. Sometimes, people 
have supplied the wrong email address. In rare cases, the registered users are 
unreachable due to mis-configured email clients or privacy control.    What 
are the requirements for Ease Jukebox?  Windows 95 (with Service Pack 
1), Windows 98, Windows ME, Windows 2000, or Windows XP.   Hardware Requirements: 
  Minimum: Intel® Pentium® class 200 MHz processor or better; 128 MB 
RAM; 50 MB Hard Drive space; 4x CD-ROM drive or better; Sound Blaster-compatible 
sound card and speakers/headphones; SVGA or higher color video display card (minimum 
resolution 800x600); Internet connection for CDDB access, ordering, and support. 
  Recommended: Intel® Pentium® II class 400 MHz MMX or better; 128 
MB RAM or more; 50 MB Hard Drive space; 12x CD-ROM drive; Sound Blaster-compatible 
sound card and speakers/headphones; CD-Writer (for creating audio CDs); 16-bit 
color video card; Internet connection for CDDB access, ordering, and support.  
 How do I uninstall Ease Jukebox?  
To uninstall Ease Jukebox, click Start from the Windows Taskbar, go into Settings/Control 
Panels/Add/Remove Programs and select Ease Jukebox from the Install/Uninstall 
tab.  Feedback  If you have any 
comments or concerns about Ease Jukebox, feel free to email to [email protected], 
or direct them on http://www.audiotool.net. 
Your feedback is important to us. Many of Ease Jukebox's features and significant 
portions of Ease Jukebox's interface and function have been heavily influenced 
by comments from users. So if you have a grand idea for a new feature, or a better 
way of doing something, please drop us a note.  |